privacy-policy

Privacy Policy

Welcome to our Birmingham Airport (BHX) website. We are committed to protecting the privacy and security of our users’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our site or use our services (the “Services”), including when you browse pages, submit a form, make a booking inquiry, or contact us.
This privacy notice for our Birmingham Airport guide (“we,” “us,” or “our”) describes why and how we may collect, store, use, and/or share (“process”) your information, and outlines your rights and choices under applicable data-protection laws (including UK GDPR). Reading this notice will help you understand what data we handle, how we protect it, and how you can manage cookies, marketing preferences, and access or delete your data. If you do not agree with our policies and practices, please do not use the Services.

Information We Collect

We collect information you provide directly when you use our services or contact us—such as your name, email address, and phone number. We also automatically collect certain data when you visit our website, including your IP address, browser type, device information, pages viewed, referring/exit pages, and access times. This helps us operate and improve our Birmingham Airport travel content and booking services, enhance security, and analyze site performance.

How We Use Your Information

We use your information to process bookings, provide customer support, and deliver the services you request—such as Birmingham Airport (BHX) transfers, parking enquiries, and travel updates. We also use data to personalize content and offers, improve our site’s performance through anonymous analytics, and keep our platform secure by preventing fraud and abuse. Where permitted, we may send service emails (e.g., booking confirmations, schedule changes) and marketing communications about BHX tips, airport taxis, and local transport—only with your consent and always with an easy opt-out. We may share data with trusted providers (payment, fraud-prevention, customer support) strictly to deliver our services, and retain information only as long as needed for legal, accounting, and operational purposes.

How We Share Your Information (BHX)

We do not sell your personal data. We share it only to operate our services for Birmingham Airport (BHX) travel content and bookings:

Service providers (processors): hosting, security, payment, and analytics partners who process data under contract and only for our instructions.
Travel & transfer partners: to fulfil your booking (e.g., airport taxis, shuttles, car hire); we share only the details needed to confirm and deliver the service.
Legal, safety, and fraud prevention: if required by law, to protect our rights, users, or the public, and to prevent fraud or abuse.
Business changes: in a merger, financing, or sale of assets, your data may transfer under the same privacy commitments.
With your consent: when you ask us to share or opt in to specific marketing.
Aggregated/depseudonymised insights: non-identifiable statistics (e.g., page trends) that do not reveal you.

Where data is transferred outside your country, we use lawful safeguards (e.g., standard contractual clauses). You can opt out of marketing anytime and request access, correction, or deletion as described in our Privacy Policy.

Third-Party Services at Birmingham Airport (BHX)

Our website may include links to third-party websites and services that are not owned or controlled by this Birmingham Airport (BHX) information website. We are not responsible for the privacy practices, security, or content of any third-party sites. Please review their privacy policies and terms of use before sharing personal information or making a booking.

Protecting Your Information at Birmingham Airport (BHX)

Your privacy matters. On our Birmingham Airport pages, we protect your data with industry-standard SSL/TLS encryption, and we only process payments through trusted, PCI-compliant providers. We collect the minimum information needed to manage your airport transfers, flight info requests, and bookings, and we never sell personal data. Access to customer details is restricted to authorized staff and GDPR-aligned partners who help deliver our services (e.g., secure payment, customer support, and transfer operators). You can manage cookies and marketing preferences at any time, and you may request, update, or delete your information by contacting us. Our goal is a safe, seamless experience for every traveller using our Birmingham Airport (BHX) guides and booking tools.

Your Privacy Rights (Birmingham Airport – BHX)

At Birmingham Airport–focused pages on our site, you have clear rights over your personal data under the UK GDPR and applicable privacy laws. You may access the data we hold about you, correct inaccuracies, delete your information (“right to be forgotten”), restrict or object to certain processing (including direct marketing), and withdraw consent at any time when consent is our legal basis. You can also request a portable copy of your data (data portability). To exercise any right, contact us via the details on our Privacy Policy page; we will verify your identity and respond within statutory timeframes. If you have concerns, you may also lodge a complaint with the UK Information Commissioner’s Office (ICO). We use industry-standard security, collect only what’s necessary to deliver airport guides and booking services, and never sell personal data.

Travel Conditions & Service Updates

Stay informed with the latest travel conditions at Birmingham Airport, including security wait times, flight status changes, weather advisories, road/rail disruptions, parking availability, and terminal or airline notices. Before you set off, check live departures and arrivals, pre-book parking to secure a space, and allow extra time during peak periods or when there are UK rail strikes, roadworks, or adverse weather. For real-time updates, follow official BHX channels and your airline’s alerts so you can adjust your journey time, check-in, and baggage drop accordingly.